Customer Success Stories - Fab-Cut® Systems Inc."Custom Fabricated CNC Plasma Cutting Systems To Meet Your Everyday Needs"
Fab-Cut® Systems Customer Success Stories
Our team at Fab-Cut® Systems is proud to bring forward this section where customers can share with you the success they are having with our Fab-Cut® systems. We kept hearing how much they were enjoying the equipment and how they found the software easy to learn and use so we wanted to share their stores with you. We also wanted a way for them to offer potential customers in their region a chance to know what they had to offer in design or cutting services. Some of our customers really have amazed us with what they are manufacturing, and it excites us to share this all with you.
“Good Morning Rene!
I’ve been meaning to write you an email for a while now but things have been so busy thanks to our Fab-Cut® Plasma Table you helped us purchase! Rene you went above and beyond in helping us acquire this machine from a third party and getting it shipped from Ontario to Alberta. I thought my husband was a bit nuts in wanting to purchase this during these uncertain times, and never dreamed that we could be making this into a full time business for me!
We have been busy making personalized signs and fire pits – the possibilities seem endless!
After many weeks of trying to get information about any type of table and having no real helpful information we decided to contact Fab-Cut®. Rene was very helpful and understanding, he took the time to answer my hundreds of questions. And still makes time to answer any questions I have. From a skeptical wife to a busy family endeavour (as my 3 boys are excited to work with dad to learn how to use this machine) we couldn’t have asked for a better company than Fab-Cut® to help us along the way! We would not hesitate to recommend Rene and his team at Fab-Cut® for any inquiries! I have included some photos of work that we have completed! I am excited for the future and where we can go from here with our Fab-Cut®!”
Colin & Jolene Hearn Leduc
I just wanted to say thanks again for your support yesterday with our Fab-Cut® machine. You guys have been great with your tech support. Every time I run into a problem Fab-Cut® and their staff are so understanding and helpful. I feel comfortable calling and asking for assistance. The problems I run into are cleared up perfectly. So from everyone from I.D.C.I. (Ingersoll District Collegiate Institute) we would like to say thanks for the great product and the support to back it up.
“I’m happy to recommend Rene and their team for the upgrade. We changed over our older machine a few yrs ago now to their system which saved us a stack vs buying a new table. While there were a couple of bugs to work out, I am extremely happy with the product and equally as important, the level of support that they provide for any question or hiccup I may have. They are happy to remotely log into your computer and help with all the set up to adjust settings for controllers, motors etc. Physically making sure your table gantry etc can handle their system will be a bit of communication work but Rene is extremely helpful in walking you through the investigation.
We have since upgraded our servo motors and computers to match the speed of their system and I was able to do all the work myself with their guidance of course. Last but not least is the Flashcut system is very user friendly. I have seen 3 or 4 others that I have not enjoyed as much with regards to being “user friendly” as this one. My students are able to quickly learn the program for successful projects. I have it loaded onto 6 computers in my classroom/shop and the students are easily able to follow the tutorials on Fab-Cut® University to learn the basics. Youtube of course also has info to help.
Hope that helps make your decision….I had 4 other quotes from companies in other provinces but Rene’s willingness to use the table I had was the deal maker in purchasing from them. FYI Lucas in St Albert has also purchased the table from Fab-Cut® and we are very happy with the product and service.
If you have any other specific questions please feel free to ask.”
The CNC plasma table works great! I would like to thank you for your support provided throughout the whole process.
I would like also, to highlight and thanks the outstanding service provided by Sebastien and Eric on site. The training was very well delivered and easy to understand. They took the time to answer all our questions and our team appreciates their ”easy to talk” personality.
Once again, thank you!
“In response to my purchase of a 5×10 Plasma table from Rene and the team at Fab-Cut®, I have struggled to find the right words to show my appreciation. The journey to purchasing a plasma table started months before I finally decided to reach out and contact Fab-Cut® and am I ever glad that I did. Most companies I contacted prior to Fab-Cut® only really seemed interested in making the sale, not being there to support you after. I ask a lot of questions as CNC plasma cutting is a fairly new concept to me. Rene took the time to patiently explain the concept and really showed me that he is not only very knowledgeable but that he and his team will do what it takes to get you the answer you need and the quality you expect.
After finally committing to the purchase of my table, it arrived carefully packaged and looking impressive. I opted to assemble my table myself and found that the table went together very simply and making sure the table was level and true didn’t take too much effort, just some patience. (any questions and Rene would answer). Once the table was assembled the real learning began! I have 20 years of experience as a pressure welder/fabricator/artist with next to no computer training (you’re lucky I can type this e-mail) so there was a lot of x,y,z, what? cad who? cam where? dxf file? No, I only have half-round files in my toolbox. Import files? Do I need a shipping company for that? Cut and paste? where the heck are my scissors and glue? Boy did I have fun learning the lingo. (It wasn’t that bad at all, actually quite simple) But through it all Rene, Cindy, Eric, and the rest of the team patiently and kindly helped with any issue that arose. The very first day the table was together I made my first cut and I just grinned from ear to ear. Smooth, clean, and fast! What an excellent experience!
I have been 100% satisfied with my purchase from Fab-Cut® and have been able to turn out some amazing projects! The table is sturdy, and the quality is really noticeable from the parts used in manufacturing to the fabricating of the table themselves. I have been turning out quality cuts for over a year now that meet my exacting standards. I have included some photos of some of my work for you to scrutinize. Without a doubt, in my mind, I would not hesitate to recommend Rene and his team at Fab-Cut®! Excellent job Fab-Cut®! Keep up the great work.”
Thank you for all the support,
LoMad Ventures Ltd.
P.S. the table and software work great and I use it almost every day in my fabrication and machine shop.
Where do we even start with Fab-Cut®! What an amazing experience. We did quite a bit of research, and Rene and his team stood out from the beginning. I emailed him a list of questions and he preferred to just call us and explain. We were talking about the pros and cons of his table versus other ones in the industry and he was able to meet or exceed every concern we had. He even took the time to FaceTime with us and show us his staff and full operation; very impressive. Once we purchased the table and got it home, we received nothing but support with any issues we had. We have had our fair share of hiccups and Rene’ either always had the answers or knew where to get them. The table and gantry are strong, sturdy, and reliable. Features we really appreciate are the extra room between cutting surface and gantry. This allows us to utilize our table for cutting thicker materials and box tubing. We are brand new to the CNC world and found the Flash Cut system very user friendly. The support from Rene’ and the Flash Cut team really pulls the purchase altogether. I will recommend this company over and over again. Thank you FabCut®!
For more information on customizing plasma work in the Saskatoon area contact:
Marlow & Paige Killian
In August of 2015, my son approached me about broadening my business by doing customized signage, etc using a plasma table. This had never really crossed my mind as my experience lies in the autobody industry. I agreed that this may be something that would be a great add on as we would work together, he’s doing the custom artwork and I find myself doing the finishing touches. In his excitement, he started researching and came across CorridAir/Fab-Cut®‘s website. From there, everything else happened quickly. September 2015 an order was placed for a Plasma table, computer, clipart program, etc. after Rene Barnes called me regarding my interest in their product.
Rene Barnes, President, and GM of CorridAir/Fab-Cut® has been outstanding. There were a few “hiccups” along the way, but the staff and the aftermarket support staff have been there for us to solve some of the issues that came to light.
Our work thus far has been by referral which includes made to order lit signs, nameplates, customized cabin signs, logos, suspension components, engine mounts, and bracketry. Our customers have been exceptionally pleased with the quality, paint, and detailed attention that we have put into the construction of each piece and at an affordable price. We have manufactured pieces from steel, aluminum, and stainless. Our goal is to undeniably expand the plasma business in Saskatoon and surrounding areas.
For more information on customizing plasma work in the Saskatoon area contact:
Warren’s Dream Car Garage Inc.
After having nothing but problems with Arclights mach3 based system from day one I had enough. I contacted Rene Barns at Fab-Cut® Systems Inc, based out of Ontario, Canada and he set me up with a FlashCut retrofit. The hardest part of the whole setup was setting up the internet at my shop so the guys at Fab-cut could remotely connect to configure everything software wise.
Couldn’t be happier and the table has never cut so well, plus the convenience of being able to simply plug in my laptop via USB to run the system has made workflow way simpler.
More to come on the retro fit!
Hey Rene just wanted to give you an update, I received the torch height controller and installed it for my customer. They are a small two man (owner and nephew) powder coating company and this plasma is their first piece of automation equipment.
They have already made and sold a few products with it and are beyond excited as this is going to vastly revolutionize their business. I just wanted to pass on the success story because with the whole EZCut saga a lot of the customers were lost in the shuffle and I wanted to say thank you for looking past the politics and putting the customer first, it has a real world impact.
Thanks for the speedy service and I look forward to working with you in the future.